A Wrexham & Shropshire Train set of newly refurbished coaches now undergoing operational test-running

News and Press Releases

Renaissance Trains is regularly featured in the news and responds to industry consultations. Below are some of the most recent news stories about us, as well as a full archive from previous years.

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Wrexham and Shropshire scores the highest recorded levels of passenger approval in recent industry consumer research


ATOC and Passenger Focus recently announced that the top scoring train operating company in the Spring 2009 National Passenger Survey was Open Access Operator Wrexham & Shropshire which runs services between London and Wrexham. Peter Wilkinson says, "This is entirely down the staff who operate and service the trains and our customer facing personnel, this is the biggest tribute to their outstanding efforts and continual focus on the needs of our customer, a wonderful result of which we are all emensely proud".

Download the full Passenger Focus Report as a pdf file. (130KB pdf)

The Times Online article on Wrexham & Shropshire passenger satisfaction. Download as a pdf file. (119KB pdf)

TransportXtra article. Heroes & Villains – Hero: Wrexham & Shropshire. Download as a pdf file. (70KB pdf)
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