In The Press
Wrexham and Shropshire scores the highest recorded levels of passenger approval in recent industry consumer research31/08/09
ATOC and Passenger Focus recently announced that the top scoring train operating company in the Spring 2009 National Passenger Survey was Open Access Operator Wrexham & Shropshire which runs services between London and Wrexham. Peter Wilkinson says, "This is entirely down the staff who operate and service the trains and our customer facing personnel, this is the biggest tribute to their outstanding efforts and continual focus on the needs of our customer, a wonderful result of which we are all emensely proud".
Download the full Passenger Focus Report as a pdf file. (130KB pdf)
The expansion of open access passenger services on Britain's railwaysrailwaystrategies.co.uk 27/11/08
Mary Bonar looks at the background to, characteristics of and future for open access passenger services on the UK rail system.
Download the full article as a pdf file. (520KB pdf)
When a high carbon footprint becomes as socially unacceptable as smokingrailwaystrategies.co.uk 10/11/08
Carbon dioxide (CO2) is the main man-made contributor to climate change. Transport – particularly road transport – is a major source of CO2 emissions. The transport sector accounts for approximately 30 per cent of global CO2 emissions. Peter Wilkinson, managing director of First Class Partnerships, considers the issues.
Download the full article as a pdf file. (490KB pdf)
"With our partners we have created Hull Trains, which has become a £24million business in six years"Renaissance Trains promotes and invests in "open access" passenger and freight rail businesses, as well as promoting and investing in rail industry innovation.
We bring a blend of financial and operational expertise and our successes include Hull Trains, Wrexham & Shropshire and the soon-to-be-launched Glasgow Trains. The increasingly liberalised rail market in Europe offers outstanding opportunities too, which we are actively looking at.
Our aim is always to create rail businesses that attract new customers – rather than abstracting them from existing rail businesses – stimulate the market, deliver excellent customer service and offer outstanding investment returns.
Our management team comprises four highly-experienced career railway managers.
If you’d like to find out more about us, please do get in touch.
Renaissance Trains established the Hull Trains open access business in September 2000 to offer a direct service between Hull, the Humber region and London. Hull Trains now carries around 500,000 passengers each year. It is widely recognised as providing outstanding customer
service and has invested £36m in state-of-the-art rolling stock.
Find out more about Hull Trains
In April 2008 Renaissance Trains, in a joint venture with Laing Rail and Deutsche Bahn, launched Wrexham & Shropshire, the UK’s third open access rail operator. Wrexham & Shropshire operates up to five direct passenger services daily from Wrexham, Shrewsbury, Telford and Tame Bridge Parkway (in the West Midlands) to London.
Find out more about Wrexham & Shropshire